Hospitality · On-site Operations

• >Guest care & experience improvement
  Attentive to detail and naturally empathetic, I can anticipate guests’ needs and adapt seamlessly to social conventions and expectations.
• >Property care and daily oversight
  Highly organised and hands-on when needed, I combine a background in information technology and project management with real on-site experience. I have independently built a temporary accommodation, including basic plumbing and utilities, while coordinating professional contractors for a larger construction project. This allows me to structure workflows, anticipate issues, and communicate clearly with tradespeople, while fully respecting technical boundaries.
• >Coordination of services and suppliers
  For nearly a decade, I was the sole administrator of a business combining production and retail. I coordinated suppliers across multiple sectors — including chemical, food and perfumery industries — and ensured smooth alignment between sourcing, production and distribution. This experience has given me a structured, realistic approach to coordination, grounded in day-to-day operational constraints.
• >Building trusted relationships with guests, owners and partners
  Personable and approachable, I take accountability seriously and invest time and consistency in building trust. Strong emotional intelligence allows me to read situations and people accurately — knowing when to listen, when to contribute and when to take responsibility. My experience working in demanding environments, including as a volunteer firefighter within close-knit teams, has reinforced my ability to earn respect through reliability, sound judgement and calm communication.
• >Identifying and supporting new business opportunities
  Extensive international travel and long-term stays across multiple continents have exposed me to a wide range of hospitality models, operational standards and ways of working. Combined with an entrepreneurial background, this enables me to identify relevant opportunities for improvement or development and to support them pragmatically — assessing feasibility, aligning initiatives with local realities and coordinating implementation on site.